Mobile Car Valeting FAQ

Do you cover my area?

We cover 200+ towns across Sussex, Surrey, Hampshire, Greater London, Berkshire, Buckinghamshire, Hertfordshire and Oxfordshire. View our full coverage area →

Do you need water or electricity for mobile car valeting?

No. Our vans carry 200 litres of water and a generator — we’re completely self-contained. If you’re happy for us to use your supply it helps reduce noise for your neighbours, but it’s entirely optional.

Do I need to be home during the valet?

No. Just leave the car accessible and unlocked. Many customers book us while they’re at work — we’ll get on with it and let you know when we’re done.

How quickly can you come?

Usually same-day or next-day. We pride ourselves on fast availability across our coverage area.

Do you work weekends?

Yes, we’re open 7 days a week, 7:30am to 6pm.

What if it rains?

We work in all weather. Light rain doesn’t stop us. If there’s heavy rain, we might reschedule the exterior work, but we’ll sort that with you on the day at no extra charge.

Can you work on my driveway or do I need a garage?

Driveway is perfect. We can also work on the street, at your office, or anywhere with reasonable access. No garage needed.

Do you valet vans and larger vehicles?

Yes. We clean cars, vans, 4x4s, pickups, minibuses and more. Prices vary by size — just ask for a quote.

What about motorbikes?

Yes, we valet motorbikes too. Get in touch for pricing.

Do you clean caravans and motorhomes?

Absolutely. Caravans, motorhomes, and campervans are all welcome. These are particularly prone to mould if stored seasonally, so we can help with that too.

Can you clean boats or aircraft?

Yes to both. We’re based at Brighton City Airport and offer aircraft cleaning services. Boats too — just send us details for a quote.

What’s the difference between valeting and detailing?

Valeting is thorough cleaning — washing, vacuuming, polishing surfaces. Detailing goes further with clay bar decontamination, machine polishing, and paint correction. Detailing restores the paint, not just cleans it.

Do I need clay bar treatment?

Only if your paint feels rough to the touch or you want the absolute best finish before protection. Clay bar is included in our Prestige, Detail, and Correct packages — not in standard valeting.

What products do you use?

We use Autoglym professional products for valeting and Williams Racing ceramic coatings for protection. Premium products, professional results.

How often should I get my car valeted?

For cars already in good condition, every 4-8 weeks is ideal to maintain that finish. Our 20Club subscription makes this easy — choose your frequency and get 20% off all services.

How long does ceramic coating last?

Our Williams 8H and 10H coatings come with a lifetime warranty for the duration of your ownership. The Self Healing ceramic has a 5-year warranty. With proper care, they protect for years.

Can ceramic coating be applied to a new car?

Absolutely — that’s the best time to do it. Protects the paint from day one before any damage occurs.

What preparation is needed before ceramic coating?

The car must be thoroughly cleaned, decontaminated (clay bar), and polished before coating. This ensures proper bonding and the best results. Preparation is charged separately — contact us for a full quote.

What’s the difference between wax and ceramic coating?

Wax lasts weeks and needs regular reapplication. Ceramic coating chemically bonds to your paint and lasts years. It’s harder, more durable, and provides superior UV and chemical protection. Once applied, you won’t need to wax again.

Will my car stay cleaner with ceramic coating?

Yes. The hydrophobic (water-repelling) properties mean water beads off and takes dirt with it. Cleaning becomes much easier and your car stays cleaner for longer.

Can you remove pet hair and dog hair?

Yes, pet hair removal is included in all our valeting packages. However, if there’s a heavy build-up that’s been left for a while, it may need extra time and there could be an additional cost. Just let us know the condition when you book and we’ll give you an honest quote.

Can you get rid of bad smells in my car?

Yes. We offer air con sanitisation (£40) to clean the ventilation system and Vardar antibacterial fogging (£40) to treat the whole cabin. Both eliminate bacteria and odours.

Do you clean leather seats?

Yes. Leather care is included in our deeper cleans (Interior MAX upwards) or available as a £40 add-on. We clean and nourish the leather to keep it supple.

Can you fix scratches on my car?

Surface scratches and swirl marks — yes, with machine polishing (included in Prestige, Detail, and Correct packages). Deep scratches that have gone through the paint will need our paint repair service.

Why shouldn’t I use an automatic car wash?

Those spinning brushes cause swirl marks and fine scratches every time. Over time, this dulls your paint significantly. Hand washing with proper techniques is far safer for your paintwork.

Can you remove mould from my car?

Yes — we’re specialists. We treated 267 mouldy vehicles last year and are trusted by Autoglass and National Windscreens for rectification work. Mobile treatment £225, workshop strip-out £750 (includes courtesy car). Learn more about mould removal →

Do you repair dents?

Yes. Our Paintless Dent Removal (PDR) service removes dents without affecting your original paint. From £80 for small dings. Send photos via WhatsApp for a quote. Learn more about PDR →

Can you refurbish my alloy wheels?

Yes. Smart repairs £120 per wheel, full refurbishment £150 per wheel. Diamond cut wheels require specialist equipment at our HQ. Learn more about alloy refurbishment →

I’m returning a lease car — can you help?

Absolutely. Our Lease Return Preparation service helps you avoid costly penalties. We’re trained to BVRLA guidelines and can spot issues before the inspection company does. From £300. Learn more about lease return prep →

I’ve spilled paint inside my car — what should I do?

Don’t touch it. Don’t rub it. Keep the paint wet with a damp cloth, park in the shade, and call us immediately on 01903 233449. The faster we get to it, the better the chance of a full recovery. We cover the whole of the South East and can advise straight away on whether an emergency call-out is needed. Read our full paint spill guide →

How do I pay?

We accept card, Apple Pay, Google Pay, and bank transfer. A deposit is taken when you book to secure your appointment, with the balance due on completion.

Are you insured?

Yes, fully insured with public liability cover. We’ve been trading for over 20 years.

Do you offer gift vouchers?

Yes, gift vouchers are available — perfect for birthdays, Christmas, or any occasion.

How do I book?

Use the booking form below, or message us on WhatsApp if you’d prefer to chat first.

Call 01903 233449